The booking, the deposit and the final bill sit on one guest record.

Hospitality runs on two clocks at once: the reservation made weeks ago and the counter that has to settle in seconds. Systems usually serve one well and the other badly.

Chikito keeps the booking, the deposit taken against it and the final settlement on one guest record, while the point of sale stays fast enough for a queue — and keeps taking orders when the connection drops.

Hospitality

What gets in the way

Deposits that lose their booking

A deposit is only useful if it is attached to the reservation it belongs to and settles against the final bill automatically.

A counter that cannot wait for the network

Sales continue offline and reconcile when the connection returns, so a dropped link never becomes a lost sale.

Guests as records, not receipts

Repeat guests, their history and their preferences belong on a record the whole business can see, not on a stack of past bills.

One record, end to end

How the work moves

The same record travels the whole way. No export step, no re-keying between stages.

  1. 01

    Booking

    A resource reserved against a guest record, for a date and duration.

  2. 02

    Deposit

    Taken at the time of booking and held against it.

  3. 03

    Service

    Counter sales and charges accrue to the same stay.

  4. 04

    Settlement

    The final bill nets the deposit and posts to the ledger.

Questions

Hospitality & bookings, specifically

Does the point of sale work without internet?

Yes. The counter keeps selling offline and reconciles once the connection returns.

Can we see performance across several outlets?

Yes — Klayara reads the same data, so revenue by outlet, period or channel is a dashboard rather than a report request.

Tell us how your hospitality business runs

We'll show you the product working against your processes, not a slide deck.